no. 0012309351902 from SNA to DFW. I used to be issued long run flight passes great for your calendar year. I'm producing to request that you just waive the $two hundred transfer charge when I'm able to use the passes.
I spoke with Wanda this early morning about further baggage along with the nerostimulator implanted in my back. She was quite helpful, I'm glad which i referred to as and obtained the correct information and facts.
I want an tackle to mail a letter to American Airways Consumer Service, and I hope you can reply with this deal with.
I am standing at American airlines counter in McAllen, Tx looking forward to a lodge voucher three hrs immediately after landing from Flight 5783 which was redirected as a consequence of terrible temperature around Queretaro.
PS I had her over the return flight and it had been evenm much better she lives within the Phillie place and I lived in a similar place for pair a long time so we had a dialogue about that .
When checking in at IAH, the employees guiding the AA desk were all chatting and speaking about family vacation. They seem annoyed that we had lots of baggage. The extra perform was getting within their way. This wasn't the way in which I expected to start my vacation.
( Continued from comment 191) Additionally, we needed to consider Yet another working day of our trip to return to the airport three times later on to get the car we experienced reserved. Whenever we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and considered one of our suitcases seemingly hardly ever designed it on to the airplane and was remaining in Aruba. Once we boarded our connecting flight to Boston, I had been checked in and produced to enter the jetway. Though I was heading onto the jetway, I was informed I needed to return and hold out towards the wall while others passed me by. I was advised I necessary to “consolidate†my belongings. I had a wallet purse around my neck against my physique that actions three inches by five inches. I was explained to I had to just take it off my person and position it in a canvass bag I had. Are you currently really serious???? On board flight 1783, we were approached by among the list of rudest stewardesses I've ever encountered in my existence named Sheila. This plane was unique from one other planes we had been on, and our “added place†seating apparently wouldn't let us to put our own products under the seat before us.
Also propose that each passenger place there carry on in dimension checker so all travellers are handled equitably.
To whom it may well issue. I used to be extremely not happy with The client service which was supplied by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly RUDE and UNPROFESSIONAL) Surely not as polite because the videos that happen to be demonstrated ahead of the flight leaves. She should have left her Mindset at home for the reason that I was not the only real passenger on this flight that experience her wrath. The flight attendants title is Cher. I was traveling in a very big group on organization and will certainly think 2 times about utilizing your airlines. The direct flight attendant was very apologetic nevertheless this should not have took place to start with.
I used to be seeking to acquire ticket for fifteen year aged son and couldn’t use Web site for he was deemed insignificant. I termed client service and she assisted me with airline obtain. I exclusively requested if I required to terminate if I could within just 24hours. This attendant explained Certainly. I learned four hrs later the reason son would want to fly was cancelled. I termed back again to terminate the flight the attendant advised me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I explained to her scenario as stated over she said she couldn’t do anything. I asked for any supervisor, I acquired a single and defined the problem, she claimed I couldn’t terminate it and acquire my a reimbursement she was particularly rude and hung up on me. I termed again to inquire for one more supervisor and as I was conversing with this supervisor she knowledgeable me that the last supervisor said in her file I refused voucher. What at any time a voucher was I wasn't even guaranteed. Then next supervisor instructed me what she thought. Hence the flight wasn’t cancelled considering that she stated to attend a couple times ahead of I make my last choice and she would wave altering price to do so And that i shouldn’t have any difficulty.
I just lately flew to Fort Lauderdale on February 18, 2016 on the 10 am flight from Philadelphia. One of several stewardesses was a lady named Kim who were a stewardess for many years on American. I used to be traveling with my daughter and her four month aged newborn and had many keep on bags as well as a bag with the pumping and nursing bottles. Kim was amazing, this sort of a fantastic help with many things through our vacation including but not restricted to finding on the flight, obtaining the luggage in to the overhead compartments, having browse around these guys us products we needed in the flight and having out on the flight with our baggage.
Your not enough reaction brought on me to cancel my vacation which I told Every person to at American.. Make sure you explain to me what I do following..
She was fantastic and I hope she is around the flight future spet Once i am going again to St Thomas Many thanks Mike
I choose to touch upon how awful your flight and client service was nowadays. Flight 4425 was suppose to go away at 5 pm from DC and acquire to Atlanta. We didn’t take off from DC until eventually six:twenty pm. We were being explained to it absolutely was destined to be a ten moment hold off but we never boarded the plane right until way later. Then the pilot reported there was no hold off Even with being delayed forty five minutes then had us sit within the runway for over 35 minutes. I realize you have no control over the turbulence we experienced but we arrived in ATL they usually didn’t Use a terminal for us to unboard.